We appreciate that you may feel anxious or nervous to talk to a legal advisor, particularly if this is the first time you have done so.
Our team is committed to making you feel comfortable and will pay attention to what you have to tell us.
Please read the steps below on how you can make an appointment with Flag DV and what to expect.
Step 1 Who qualifies?
Any person over the age of 18 who is currently or has experienced domestic abuse or violence regardless of financial status, gender, ethnicity, sexual orientation or race.
We offer our service to clients living in the county of West Berkshire as well as the adjoining counties of Oxfordshire, Buckinghamshire, and the wider Berkshire area.
Step 2 How it works?
Flag DV receive a referral form requesting your need to access family law advice. This referral form can be made by you or a third party professional. Please see Step 3, Making a referral, which tells you how to do this. We offer an appointment in response to this referral being received.
Your face-to-face appointment or telephone consultation will be with a volunteer legal advisor who will be a qualified solicitor, legal executive or barrister. They will have knowledge and experience of family law including domestic violence or abuse. The volunteer will give you advice about your situation. We advise that you have to hand or bring to the appointment any paper copies of documentation that may be relevant to your discussion. These could be from social services, GP, courts, police, housing and may be helpful to the outcome of the appointment. You are welcome to take notes and we may give you information leaflets or signpost to other organisations who can also assist you further. After your clinic appointment you will have been clearly advised of next steps.
If you need to access further solicitor support this will not be provided by Flag DV but independently sourced by yourself. We offer one clinic appointment per client. Please be aware that we are only advising you and no other party. Flag DV are unable to provide representation for you under any circumstances.
Step 3 Making a referral
Complete our online form for support; just click the button ‘Referral Form’ at the top of this page and please complete as much of the form as you can to help us best understand your needs.
Or you can make a telephone enquiry by calling 0800 731 0055 Monday to Friday between 10:00am and 7:00pm. A call handler who specialises in Domestic abuse and Violence will ask you for the same information as our online form and securely make the referral to us for you.
*Important safeguarding information. Safeguarding of clients is of paramount importance to us throughout this process.
We will contact you to make an appointment by email or telephone, whatever method you have identified as the preferred and least compromises your safety.
Please tell us if neither are safe and we can contact an identified third party to arrange the appointment.